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Health Care Company looking for Licensed Employee Assistance Program consultants. Call center environment providing expertise and assistance to employee in the Employee Assistance Program. Primary responsibilities include: Providing telephonic Assistance to employees who are dealing with a variety of issues, including workplace stress, family issues, and mental health needs. Responding to crisis calls, determining member eligibility and benefit coverage, and performing call triage as appropriate. Initiating counseling referrals and providing certification for appropriate outpatient care. Assisting in the coordination of services with the provider. Updating and making clinical notes in the care management database. Provious EAP experience is a plus, as are clinical phone and assessment skills. Must have current Clinical License in the state of PA. Must have a Masters DegreeComputer proficiency and excellent communication skills are a must. Experience in a variety of settings, as well as working with a wide age range of patients is helpful. Estimated Duration: 6 Month Additional Information: Schedule: one late day a week, late = 10:30-7 shift options: 10:30-7, 10-6:30, 8:30-6
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